Frequently Asked Questions
Everything you need to know about setting up and running UnumPay.
Can I receive payments in my preferred currency?
Yes. You can set your desired currency in UnumPay's configuration settings.
Can I accept payments directly through UnumPay?
Yes. You need a valid merchant account. Add credentials inside the UnumPay app to start.
I'm getting an Invalid Request error at checkout.
This usually means merchant account credentials are incorrect. Recheck details in the UnumPay app.
Which payment providers are supported?
PayTabs, Checkout.com, Stripe, Paymob, and 40+ more PSPs globally.View all supported providers →
Can I reconcile payments from multiple gateways?
Yes. UnumPay provides reconciliation reports for up to 7 days. Enable in advanced settings.
How do I view rejected transaction details?
In the Transaction Module inside UnumPay, or in your payment provider's merchant dashboard.
Does UnumPay provide real-time reporting?
Yes. Unified view of total transactions, success rates, payment trends, active providers.
How do I integrate multiple payment gateways?
Install UnumPay on Shopify, select gateways, add API keys, click Save. No coding required.
I made a payment but haven't received it.
UnumPay is an integration hub, not a payment processor. Contact your payment provider directly.